Terms and Conditions
Effective Date: 01/02/2025
These Terms and Conditions ("Terms") govern your access to and use of the website “https://www.everyonecancommunicate.com.au/”, operated by Everyone Can Communicate, trading as Everyone Can Communicate and operated by sole trader Sarah Jean Howell (ABN 75 720 515 865) ("we," "us," "our"). By using this website, including submitting a referral or using our client portal, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or services. If you do not agree with these Terms, please do not use our website.
1. Services Provided
Everyone Can Communicate offers professional speech pathology services, including consultations, assessments, therapy sessions, and ongoing treatment plans. Our services are available to individuals in need of speech therapy and related services.
The services available on this website are subject to availability. We reserve the right to modify, suspend, or discontinue any aspect of the services at any time.
2. Eligibility
You must be at least 18 years old or have consent from a guardian to use our website and submit a referral. By using our services, you confirm that you meet these eligibility requirements.
3. Referral Process
To access our speech pathology services, you may submit a referral through our website. By submitting a referral, you agree that all information provided is accurate, complete, and up-to-date. Referrals are subject to availability, and you may be added to our waitlist if necessary.
Once we receive your referral, our team will contact you to schedule an appointment, subject to availability.
4. Client Portal Access
Our website includes a client portal where you can create an account, book appointments, and manage your personal information. To access the client portal, you must provide a valid email address and create a secure password. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately if you suspect unauthorized use of your account. We are not liable for any loss or damage resulting from your failure to protect your account credentials.
5. Use of Information
We collect and use your personal information to provide you with high-quality speech pathology services, including scheduling appointments, creating treatment plans, and tracking progress. This information may include:
Referral Information: Details submitted when referring yourself or someone else for services.
Client Information: Personal details collected during the intake process and throughout the therapeutic relationship, such as medical history, assessments, and treatment plans.
We will only use your personal data to provide speech pathology services and manage your care, as well as to communicate with you about your appointments and treatment.
For a full explanation of how we collect, use, and protect your personal data, please refer to our [Privacy Policy].
6. Pricing Terms
Pricing for our speech pathology services is outlined in detail on our Service Agreements provided to you upon engagement in services/bookings. For your convenience, we provide transparent pricing information so that you are aware of the costs associated with our services.
If you require specialised services, we will provide a customized quote before engaging in these services. This ensures that you are fully aware of the cost associated with any specialized services.
By booking an appointment, you agree to pay for the services provided as outlined in the Service Agreement or based on the specific quote provided to you for specialised services.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse website traffic, and improve our services. By using our website, you consent to our use of cookies as described in our Privacy Policy.
You can control cookie settings through your browser preferences. However, disabling cookies may impact certain features of the website.
8. User Responsibilities
When using our website, you agree to:
Provide accurate, complete, and up-to-date information when submitting referrals or creating an account.
Use the website and client portal in accordance with all applicable laws.
Keep your account login information secure and confidential.
Not engage in any activity that could damage, disable, or impair the operation of our website.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Everyone Can Communicate and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use the content of this website without prior written permission from Everyone Can Communicate.
10. Limitation of Liability
To the fullest extent permitted by law, Everyone Can Communicate is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. We make no warranties or representations about the accuracy or completeness of the content on the website.
While we strive to ensure the accuracy of the information we provide, you are responsible for evaluating the services and the website for your own needs. We do not guarantee the outcomes of any speech pathology treatment or therapy provided.
11. Termination of Access
We reserve the right to suspend or terminate your access to the website or client portal if we believe you have violated these Terms, misused the website, or engaged in unlawful behavior. You may also terminate your account at any time by contacting us directly.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes related to these Terms shall be resolved through mediation/arbitration or through the courts located in Australia, where applicable.
13. Modifications to Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page, with an updated "Effective Date" noted at the top. By continuing to use our website after any changes, you agree to be bound by the modified Terms.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: admin@everyonecancommunicate.com.au
Mailing Address: PO Box 775, Wallaroo, South Australia, 5556